# PRIVACY POLICY – NOOGA TECH CHECK-IN APP
Last Updated: January 15, 2025
## 1. INTRODUCTION
Nooga Tech (“we,” “our,” or “us”) operates the Nooga Tech Check-In application (the “App”) that integrates with Clover point-of-sale systems. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
## 2. INFORMATION WE COLLECT
### 2.1 Merchant Information
– Business name and contact information
– Clover merchant ID and API credentials
– Payment processing data and transaction records
– Employee information for transaction processing
### 2.2 Customer Information
– Customer names and contact information
– Activity check-in and check-out times
– Waiver and liability form data
– Payment transaction details
### 2.3 Technical Information
– Device and browser information
– IP addresses and location data
– App usage analytics and performance data
– Log files and error reports
## 3. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
– Facilitate customer check-in and activity management
– Process payments and maintain transaction records
– Generate business reports and analytics
– Provide customer support and technical assistance
– Comply with legal obligations and safety requirements
– Improve our App’s functionality and user experience
## 4. INFORMATION SHARING AND DISCLOSURE
### 4.1 With Clover
We share necessary information with Clover to process payments and provide integration services. This includes transaction data and merchant information required for payment processing.
### 4.2 Service Providers
We may share information with trusted third-party service providers who assist us in:
– Cloud hosting and data storage
– Payment processing and financial services
– Analytics and performance monitoring
– Customer support services
### 4.3 Legal Requirements
We may disclose information when required by law or to:
– Comply with legal processes or government requests
– Protect our rights and property
– Ensure user safety and prevent fraud
– Investigate potential violations of our terms
## 5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your information:
– Encryption of data in transit and at rest
– Regular security assessments and updates
– Access controls and employee training
– Secure hosting infrastructure and backups
– PCI DSS compliance for payment data
## 6. DATA RETENTION
We retain your information for as long as necessary to:
– Provide our services and support
– Comply with legal and regulatory requirements
– Resolve disputes and enforce agreements
– Maintain business records and analytics
Typically, we retain transaction data for 7 years and customer data for 3 years after the last interaction, unless longer retention is required by law.
## 7. YOUR RIGHTS AND CHOICES
Depending on your location, you may have the following rights:
– Access: Request access to your personal information
– Correction: Request correction of inaccurate information
– Deletion: Request deletion of your information (subject to legal requirements)
– Portability: Request transfer of your data to another service
– Objection: Object to certain processing activities
## 8. CONTACT INFORMATION
Nooga Tech
Email: [email protected]
Phone: (423) 644-2424
Website: //noogatech.com
## 9. GOVERNING LAW
This Privacy Policy is governed by the laws of the State of Tennessee, United States, without regard to its conflict of law provisions.